[ CONTENTS ] ISSUE 10: WORKING WITH INSURANCE TO GET PAID FEATURE STORIES 14 Market Review INSURANCE, CODING, SOFTWARE, DOCUMENTATION, TOOLS 24 Coding The Right Way INTERVIEW WITH KATHY MILLS CHANG CLINICAL EXCELLENCE 32 Workers' Compensation BY PRESTON DIAMOND 42 How to Get Paid With Insurance BY MARK STUDIN D.C., F.A.S.B.E.(C), D.A.A.P.M., D.A.A.M.L.P. 44 High Level Sports Programs Embrace Chiropractor BY ERIC PLASKER, D.C. 48 Better Records = Better Collections BY ERIC KAPLAN, D.C, F.A.I.M.A 54 Hurry up and slow down! BY HAL CALISCH 56 Lumbar Lordosis BY MARK R. PAYNE D.C. 60 McKenzie Spinal Rehab Methods in the Chiropractic Office BY RANDY REED, D.C, C.C.S.P. 64 Low Back Pain Leads to Lifestyle Changes BY JOHN DANCHIK, D.C, F.I.C.C, F.A.C.C. 66 Kinematics of Lateral Impacts and Seat Belt Liability BY WILLIAM J. OWENS JR, D.C, D.A.A.M.L.P. 70 Audit Proof Your Practice BY PAUL B. BINDELL, D.C. PROFITABILITY 20 Technology for Accountability BY STEVEN J. KRAUS, DC, DIBCN, CCSP, FASA 28 Personal Trainers Have it Right BY BHARON HOAG 36 The True "Cost" of Compliance BY JOHN DAVILA, D.C. 38 CCHIT: What is It to Me? BY MICHAEL FAILLA, D.C. NEWS OF THE PROFESSION 8 TAC Survey Results REFLECTING CURRENT ISSUES WITHIN THE CHIROPRACTIC PROFESSION 8 Forum YOUR LETTERS 10 What's Hot CUTTING EDGE PRODUCTS & SERVICES 12 TAC News of the Profession 18 An Open Letter to the Chiropractic Profession CALL FOR ACTION 52 A Healthcare System Divided Against Itself BY CHESTER A. WILK, D.C. 79 Chiropractic News Around The World DEPARTMENTS 4 From the Director's Desk BY JOSEPH P. BUSCH, B.A., D.C. 76 Seminar Circuit FCASHOW 78 Ad Directory FIND OUT MORE ABOUT OUR SPONSORS 78 Chiropractic Marketplace CLASSIFIED ADVERTISING