Happy fourth quarter, valued CA!
This issue of the Chiropractic Assistant has three very informative articles about how to handle your first interaction with a potential patient...that first phone call requesting information.
Holly Jensen shares so many valuable tips for handling these calls on page 4 in "How to Improve Your Patient's Financial Experience." It is all about making their chiropractic experience a positive one. Right? Their chiropractic experience starts with that first phone call. Check out the tips that Holly offers that have worked for her in her clinic and take them to heart.
Next, Kristi Hudson shares what has worked for her in " Leading Your Team to Greatness." Notice the conversation on page 10 in which Kristi demonstrates how she can turn a person requesting information on treatment into a happy & optimistic patient. It is all in the language that you use & the way that you handle your first conversation with that potential patient.
Finally, Anne Prinz returns on page 12 with "Knowing Your Purpose as a Chiropractic Assistant." This is a great way to enhance personal empowerment and clarity through knowing the reason that you are doing what you do.
Great to see you here again! Let our sponsors know where you have seen their message, so we can keep bringing you this information to make you the best you can be for your chiropractic practice! Also, your feedback is always appreciated on our Facebook page! See you in December!
Yours in Chiropractic,
Tracy Busch Pate
