Maximize Your Practice's Potential

TIME-SAVER ICS Software's Insurance Card Scanner Hits the Market ICS Software, Ltd., producers of the industry's most comprehensive mobile prac­tice management and appointment reminder sys­tems, is happy to announce the newest addi­tion to its Sammy product line of time-saving technologies for medical professionals. De­signed with the harried pace of office manage­ment in mind, the Sammy Card Scanner is a compact device that sits conveniently in the corner of an office front-desk. By scan­ning the front and back of a patient's in­surance card, the Sammy Card Scanner photocopies, downloads and stores this document directly into a patient's file within seconds. The Sammy Card Scanner offers today's busy medical office a practical way of cutting comers and costs. "It's cutting corners in little ways that saves a lot of time at the end of the day," explains Ken Katz, President of ICS Software, Ltd. "Initial users of the Sammy Card Scanner love it be­cause it cuts down on paperwork and paper waste. And by eliminating trips back and forth from the desk to the copier, the Sammy Card Scanner gets new patients registered faster, which also gets them in with the doctor and out the door heading home faster as well." With doctors seeing as many as 80 patients daily, time is of the essence. ICS Software conducts regular conversations with its clients and medical professionals to better understand the nature of their practices, allowing the com­pany to gauge how it can simplify, expedite, and even eliminate tasks for running more time-efficient practices without compromising the ac­tual healthcare administered. ICS Software, Ltd., located in Oceanside, New York, specializes in providing leading prac­tice management and billing software to busi­nesses of varied sizes within the healthcare industry. All writing and maintaining of pro­grams is done in-house to provide clients with software updates that successfully match changes in the medical climate as they occur. ICS Software's extensive product line includes, SammyUSA, SammyNotes, SimpleSam, Pocket Sammy and the new TouchTone Sam. For information on any of ICS Software's cutting-edge products and ser­vices, or to schedule a free, no obligation product demonstration, please call ICS Software at 516.766.2129 or visit ICS Software's comprehensive website at www.ICSSoftware.net. Ix IV EI-TORT TO HELP YOU MAXIMIZE M.I. YOUR SERHCES, Dk. D.-IXIEI. D.MIAN HAS IDENTIFIED 7 departmental areas in vour practice, which need to be addressed. Each of these areas is being dealt with sequentially in The American Chiropractor. By following the suggestions given, your office will not only maximize its potential, but also delineate areas of weakness that need your attention. Front Office/ Reception Treatment Protocol Billing Department Collection Department Marketing Department Business Department Compliance Department/Issues 2. Treatment Protocol Indeed, one of the most important aspects of a successful office is its treatment protocol (TP). Following are the advantages of having written treatment protocols: 1. Give your patient the best care available: Comprehensive note keeping will give each doctor a better understanding and, hence, the ability to give better treatment. Rather than relying on memory, the doctor has thorough detailed notes and a plan of the proposed and recommended treatment. By Organizing, you will maximize your patient flow: Too often, staff has no proper understanding of the doctor's treatment or its necessity. Thus, in any typical office, the staff and patients get frustrated which, obviously, results in poor management and poor retention. Limit your liability: When TP is well and carefully established, a doctor can easily explain or even defend his or her position. Detailed notes will show a carefully laid out treatment plan supported by objective treatment and medical necessity. Enhance your billing/coding: By properly establishing TP, a good office manager/biller can easily identify possible errors and rectify them before sending out any forms. Even without having a medical background, a billercan easily determine proper coding by going over a well-structured TP. Increase reimbursement: It goes without saying that insurance companies pay claims based on documentation provided by the doctor. Using the proper TP is of utmost necessity given today's sophisticated and automated billing systems, which allow for payers to thoroughly analyze any claim. Decrease letter of medical necessity: As long as the doctor continues to treat patients day in and day out without paying attention to the complete TP, payers and their administrators will, understandably, demand letters of medical necessity explaining why such- and-such patient did not have a proper protocol as the regular established standard of medical/chiropractic care. What to do to establish proper treatment protocol: Take a seminar. Review all forms used by your office and their usage. Train staff on the reasons for establishing TP'S. Regularly review all established TP'S and their procedures. EZS Dr. Daniel II. Dalian is flic founder inui CEO of Practice Perfect. meiit timl consulli, wrx. For more inji 673-2426 (Toll Fr visit www. tinluin.c<. 7i' of ihc nation s largest inanage- # firms for multiiiiscipHnary cen- maiion. call H66 67-DAHAS. (866) tf), email iiahanitvdahan.com or